Cancellation Policy

Cancellation Policy

At UDAAANPE, we value our customers and aim to provide a seamless experience with our services. Please review our cancellation policy for the services we offer:

Recharge Service:

If you have placed a recharge request for mobile, DTH, or any other service, you can request a cancellation under the following conditions:

  • Cancellation requests must be made within 24 hours of placing the recharge order.
  • No cancellations can be processed after the recharge has been successfully completed.
  • Refunds for recharge cancellations are subject to approval and will be processed through the original payment method.

BBPS (Bharat Bill Payment System) Service:

If you have made a bill payment through our BBPS service, you can request a cancellation under the following conditions:

  • Cancellation requests must be made within 24 hours of making the bill payment.
  • No cancellations can be processed for bill payments that have already been credited to the biller.
  • Refunds for BBPS cancellations are subject to approval and will be processed through the original payment method.

AEPS (Aadhaar Enabled Payment System) Service:

If you have initiated an AEPS transaction, you can request a cancellation under the following conditions:

  • Cancellation requests must be made within 24 hours of initiating the AEPS transaction.
  • No cancellations can be processed once the transaction has been successfully completed.
  • Refunds for AEPS cancellations are subject to approval and will be processed through the original payment method.

Money Transfer Service:

If you have requested a money transfer service, you can request a cancellation under the following conditions:

  • Cancellation requests must be made within 24 hours of initiating the money transfer.
  • No cancellations can be processed once the money transfer has been successfully completed or if the recipient has already received the funds.
  • Refunds for money transfer cancellations are subject to approval and will be processed through the original payment method.

Please note that the eligibility for cancellation and the refund amount may vary based on the specific service and its terms and conditions. The decision to approve a cancellation request and process a refund is at the sole discretion of UDAAANPE.

Contact Us:

If you have any questions or need assistance with the cancellation process, please contact our customer support team at care@udaaanpe.in. We are here to help and ensure you have a satisfactory experience with our services.

Thank you for choosing UDAAANPE. We appreciate your trust in us.

Copyright © 2015 - UDAAAN INFOSERVE INDIA. Protected by copyright lawGSTIN:- 06AFFPA1711G1Z8

\